Home Health and Home Care Agency- Policies and Procedures- Florida State Licensure

Introducing our comprehensive Home Health and Home Care Agency Policies and Procedures package designed specifically for Florida State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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TABLE OF CONTENTS

INTRODUCTION 
STATEMENT OF PURPOSE 
STATEMENT OF POLICY 
DOCUMENT CONTROL & APPROVALS 
RECORD KEEPING MANAGEMENT POLICY 
Procedures: 
Personnel Records 
Client Records 
Active Client Record 
Record Retention 
Unauthorized Absences 
Strategies for service continuity and record recovery 
Operation Records 
Designation of person responsible for records management
Disposition of records

ADVANCE DIRECTIVES
GEOGRAPHIC SERVICE AREA
SCOPE OF SERVICES
PERSONNEL POLICIES AND PROCEDURES
Job Descriptions
    Chief Executive Officer
    Client-Care Administrator
    Registered Nurse
    Home Health Aide
    Caregiver
    Therapist
    Psychologist

Staffing Plan
    Types of Services Provided and Service Descriptions
    Adjustments in Staffing and Emergency

Employee Training and Development
    Medication Administration
    Behavioral Management
    Emergency Preparedness
    Record Keeping in Employee Personnel Records

Taking Client Away from Operations and Overnight Visit Policy
Background Check and Drug-Free Workplace
    Drug-Free and Non-Smoking Policies
    Employee Verification
    Background Check
    Recruitment

Abuse, Neglect, Or Exploitation
    Procedures:
    Disciplinary Sanctions
    Investigation Procedures
    Evidence
    Protective Custody
    Identification of Suspect/Custody Considerations
    Notifications
    Documentation
    Impact of Investigation

Confidentiality
Drug Testing Policy

COORDINATION AND DELIVERY OF SERVICES
On-Call Services and Availability
Supervision of Care and Services
Supervisory Instructions
Client Assessment
Strategic planning of home care
Coordinating home care
Access to and review of home care plans
Delivering home care
Delivering person-centred home care
Case Management
Process of Changing a Case Manager

ACCEPTANCE OF PATIENTS, PLAN OF TREATMENT, AND MEDICAL SUPERVISION
ACCEPTENCE OF PATIENCE
Patient Acceptance
Admission Criteria
Screening Admission and Referrals
Discharged/ Termination Criteria

DEVELOPMENT OF THE PLAN OF TREATMENT
Plan of Treatment
Medical Care and Identification for Treatment
Individualized Services Plan (ISP)
Care Plan
Care of Clients
Planning Home Care

REVIEW OF THE PLAN OF TREATMENT
Periodic Review of Plan

PHYSICIAN’S ORDER POLICY
Conformance with physician’s orders
Physician Orders Methods

VERBAL ORDER POLICY

CONFLICT OF INTEREST POLICY
Code of Ethics and Conduct
Conflict of Interest

ADMISSION POLICIES
Procedure:
Admission Criteria
Intake Assessment
Program for Client in Care

INDIVIDUAL CARE POLICIES
Client Rights
Behavior Management
    Disruptive Behavior
    Behavior Interventions
    Positive Behavior Support Strategies
    Responding to Disruptive Behavior
    Client Discipline and Behavior
    Restricted Behavior Management Practices
    Physical Restraints

Grievances
    Summary of the Grievance Resolution
    Grievance Handling
    Filing and Resolution of Grievance Process

Family Involvement and Communication
Medical and Health Care
    General Health Care
    Medical Care

EMERGENCY BEHAVIOR INTERVENTION POLICIES
Emergency Behavior Interventions Permit to Caregivers
Specific Techniques and Qualifications
Restrictions on the Use of Permitted Emergency Behavior Interventions
Orientation and Emergency Behavior
Training for Emergency Behavior Intervention
Prohibitions for Discharging

DISCIPLINE POLICIES
Methods Used and Positive Response
Trauma Informed Care
Corporal Punishment
Prohibited Punishment
Importance of Nurturing Behavior and Stimulation

ABUSE AND NEGLECT POLICIES
Annual Training
Awareness and Warning
Prevention Techniques
Parent Coordination and Actions

PREVENTABLE DISEASES AND WASTE MANAGEMENT
OSHA Regulations, Bloodborne Pathogens and Infection Control
    Bloodborne Pathogens
    Hepatitis C Virus (HCV)
    HIV
    Hepatitis B Virus (HBV)
    PPE
    Hazard Communication/ MSDS
    Radiation
    Chemical and Blood Spills

Covid-19 Employee/Client Screening
Bio Medical Waste
   Storage and Containment of Biomedical Waste
   Transfer of Biomedical Waste to Off-Site Treatment or Disposal Facilities
    Disposal of Biomedical Waste

LIST OF ANNEXURES
Annexure 01: Record Keeping Log
Annexure 02: Record Retrieval Form
Annexure 03: Authorization to Release Information Form
Annexure 04: Employee Checklist
Annexure 05: Acknowledgment
Annexure 06: Staff Training and Development Form
Annexure 07: Active Client Form
Annexure 08: Continuous Unauthorized Leave
Annexure 09: Information Breach Form
Annexure 10: Monthly Records Management Review
Annexure 11: Training Form
Annexure 12: Daily Medication Form
Annexure 13: Disruptive Behavior Form
Annexure 14: Staff Fire Safety Drill Form
Annexure 15: Emergency Preparedness Numbers
Annexure 16: Safety Drill Form
Annexure 17: Caretaker Acknowledgement Form
Annexure 18: Parental Consent Form
Annexure 19: Criminal Disclosure Form
Annexure 20: Client Maltreatment Form
Annexure 21: Investigative Form
Annexure 22: Medication Form
Annexure 23: Client Acknowledgment
Annexure 24: Medical Refusal Form
Annexure 25: Sign in and Sign out Log
Annexure 26: Transfer/ Discharge Form