Home Care Agency- Policies and Procedures- North Carolina State Licensure

Introducing our comprehensive Home Care Agency Policies and Procedures package designed specifically for North Carolina State Licensure. We understand the critical importance of adhering to state regulations and maintaining the highest standards of care in the home health industry. Our meticulously crafted set of policies and procedures is your key to achieving and sustaining compliance while delivering exceptional healthcare services.

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Table of Contents

Introduction 
Vision Statement 
Mission Statement 
Core Values 
Document Control 
Statement of Policy 
Home Care 
Administrative Policies 
Scope of Services Policy 
Emergency Preparedness Policy 
Geographic Service Area Policy 
Agency Director Job Description 
Companion Sitter Agency Director 
Service Supervisor Job Description
Job Descriptions for Positions
Annual Program Evaluation
Client Record Review
Infection Control Policy
Bloodborne Pathogen Policy
Tuberculin Skin Test (TB) Policy
Hepatitis B Immunization/Declination Policy
Exposure Control Plan & Post-Exposure Follow-Up Plan Policy

Client Care Policies
Client's Rights and Responsibilities Policy
Coordination and Referral Policy
Acceptance of Clients for Service Provision
Initial Assessment Policy
No Smoking Policy
Supervision of Staff - Companion Sitters
Arrangements for Services with other Agencies or Individuals
Discharge Policy
Agency Complaint Policy
Health Care Personnel Registry Reporting Policy
Plan of Care Policy
Client Record Content & Handling Policy

Personnel Policies
Competency Verification and Skills Validation/Checklist Policy
Personnel Records Policy and Content
Annual Performance Evaluation Policy
In-Service Training Policy
Orientation Policy
Criminal Background Investigation Policy

Nursing
Scope of Service - Nursing
Service and Staffing Availability
Coordination of Services
Guidelines for Charting and Documentation
Guidelines for Notifying Physician
Guidelines for Patient Education
Guidelines for Physician Orders
Guidelines for Verbal Orders
Credentialing of Nursing Personnel
Competency Verification
Employee Training & Orientation
Supervision of Nursing Personnel
Infection Control
Assessment & Plan of Care
Pain Management
Medication Administration Policy
Medication Management and Administration
Oxygen Administration and Respiratory Care
Nutrition Assessment
Nutrition Management
Wound Assessment and Patient Education
Skin and Wound Management
Glucose Management Policy
Incontinence Management Policy
Vital Signs Monitoring and Personal Care
Specimen Collection Policy

Forms
Admission Application Form
Client Intake Form
Medical History and Consent Form
Care Plan Form
Emergency Contact Information Form
Financial Information and Billing Form
Incident/Accident Report Form
Medication Administration Record (MAR) Form
Staff Training and Competency Assessment Form
Resident Satisfaction Survey